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GMHP Tenants’ Voice Survey privacy notice

What information we need and why we need it

The survey will seek to collect the following data:

  • Name
  • Email address
  • Telephone number
  • Address
  • Postcode

The reason for the collection of data in relation to address is to ensure the survey is representative of the communities the GMHP serves. Postcodes will be collected to identify to which GMHP partner the data specifically relates.

The survey will provide an opportunity for you to register your interest in the GMHP Tenants’ Voice Panel. Should you wish to do so, the survey will further collect your name, address and contact details.

Please note, if you do express an interest in joining the GMHP Tenants’ Voice Panel, the survey information you provided will no longer be anonymised.

Your information will be processed initially by Salix Homes’ employees prior to being shared with GMHP partners.

This activity is entirely separate and in addition to any consultation undertaken by individual housing providers and will not affect your tenancy or the services you receive from your landlord.

How we will use your information

The information provided will be shared with all GMHP partners used for statistical purposes. If you have expressed an interest in the Tenant’s Voice Panel, this will be shared within the GMHP and used to contact you in relation to the Panel.

Once shared with GMHP partners, your information will be stored securely within each organisation’s Customer Relationship Management (CRM) system and/or other in-house system.

How long we will keep it for

Each GMHP partner organisation will have a Retention Schedule based on legal guidance and best practice. This document sets out how long each organisation can keep different types of personal information for.

Contact us

If you require any further information about how we use your personal information, please contact our Data Protection Officer, using the details below:

Data Protection Officer

Salix Homes
Diamond House
2 Peel Cross Road
Salford M5 4DT

datarequests@salixhomes.co.uk

Further information can also be found on our website in our Privacy Statement or by visiting the Information Commissioners Office website.