Rent and Service Charges from April 2026

View or read aloud our recent letter with our accessibility tools, or translate it into another language:

Tenants:

Accessible version of our letter

Letter to tenants with a weekly rent

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Accessible version of our letter

Letter to tenants who pay service charges

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Accessible version of our letter

Letter to tenants with a monthly rent

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Accessible version of our letter

Monthly (PSL) tenants:

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Advice and support

We're here to help

If you're struggling to pay rent, service charge and other bills, we may be able to help.

Find out more

Leaseholders and Shared Owners:

Accessible version of our letter

Letter to Leaseholders

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Accessible version of our letter

Letter to Shared Owners

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Help and support:

Accessible version of our FAQs

Frequently asked questions about your rent statement

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Accessible version of our FAQs

Frequently asked questions about your service charge

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Accessible version of our help and support information sheet

Advice and Support

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Accessible version of our letter

RPEEPs - For customers in high-rise buildings

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Managing your money

Managing your money

Help around making the most of your finances

Managing your money
How we can help you

How we can help you

An extra helping hand to our customers and local communities

How we can help you
Contact us

Contact us

How to get in touch

Contact us