COVID-19 information

The safety of our customers and colleagues is of the utmost importance to us.

As advice changes, we’ll update this page with any measures in place to protect our residents and colleagues from the spread of COVID-19.

Current service status:

All of our services are currently operating as normal.

Financial advice

We understand that some of our customers’ circumstances may have changed due to the impact of the coronavirus pandemic and that you may have concerns about your ability to pay your rent.

As a not-for-profit housing association, rent is really important to allow us to carry out essential repairs and maintenance work for our customers, as well as helping us to provide general support.

We want to reassure customers that we are here to support you. We can work with you and provide advice about any benefits you may be entitled to.

Call us on 0800 218 2000.