Salix Homes Newsletter
June 2025
Welcome to the June 2025 edition of our customer newsletter, aiming to keep you updated with the latest news from Salix Homes.
In this edition:
• Protect your home and everything in it – Affordable Home Contents Insurance for Salix Homes customers
• Message to high-rise customers: Parking
• Join Salford Youth Zone for their Grand Opening
• Summer safety
• Working in Neighbourhoods Day
• Building Safety Week
• Important reminder for customers: Fence and gate repairs and maintenance
• Let’s Talk Housing: Latest Salford City Radio show out now!
• Sky Gardening Challenge Competition
• Young voices go for gold in Olympic podcast
• Funding boost to make homes greener and cheaper to run
Protect your home and everything in it – Affordable Home Contents Insurance for Salix Homes customers
Did you know? Your rent doesn’t include insurance for your personal belongings, furniture, or carpets. If they’re damaged or stolen, replacing them could cost you hundreds, if not thousands of pounds. That’s why we recommend considering home contents insurance.
With a tenants’ contents insurance policy, your items can be protected against:
• Fire
• Vandalism
• Water damage
• Theft
You can also choose to add accidental damage cover for extra peace of mind.
We’ve partnered with one of the UK’s largest insurers to bring you a low-cost insurance plan that can be paid in weekly instalments. Key benefits include:
• No excess – nothing to pay if you make a claim
• New-for-old replacement (excluding clothing and household linen)
• Cover for items rented from weekly payment stores
This insurance is available to all Salix Homes tenants and leaseholders. Find out how to apply by clicking the button below:
Message to high-rise customers: Parking
We appreciate your ongoing feedback and would like to address an important topic: parking around our high-rise buildings.
As part of our commitment to maintaining building safety, we ask you to keep hatched areas surrounding the buildings clear at all times. These zones are vital for allowing emergency vehicles to access our properties quickly in the event of an emergency.
Please note: If we identify a vehicle parked in a hatched area or blocking another vehicle, our 1st Response Team will reach out to the owner for immediate removal. We take building safety seriously, and this is a 24-hour responsibility, so a call could occur during the night.
We understand that sometimes there aren’t enough parking spaces, but we kindly ask all customers to park considerately to help us keep our community safe.
Thank you for your cooperation.
Join Salford Youth Zone for their Grand Opening!
You’re invited to the grand opening of Salford Youth Zone on Saturday, 5 July 2025! Join the celebration of this exciting new space for our community at 51 Belvedere Road, M6 5EJ.
From 11am to 3pm, enjoy a fun-filled day with a variety of activities, entertainment, creative workshops, and live performances. There’s something for everyone to enjoy!
Don’t forget to reserve your free ticket by clicking the button below.
Summer safety
As the weather gets warmer, you may be spending more time outdoors and enjoying the sunshine. It’s important to stay safe while doing so. Click the button below for some essential tips to help keep you and your family safe this summer.
Working in Neighbourhoods Day
Last week was The Great Big Green Week and World Environment Day, so our teams took the opportunity on our Working in Neighbourhoods Day (WIN Day) to have a clean-up in some of our neighbourhoods.
Our teams worked hard in XXXXXXXXXX neighbourhoods to help clean up communities and connect with customers.
Skips were provided for residents to get rid of waste from their gardens and alleyways, and our teams armed with litter pickers and bin bags, cleared XX bin bags of rubbish.
Click the link below to read the full story.
Building Safety Week
Building Safety Week is 23-27 June and we want to take the opportunity to share that we recently became one of the first housing associations in the country – and the first in Greater Manchester – to receive a Building Assessment Certificate (BAC) from the Building Safety Regulator (BSR), for Nine Acre Court in Salford.
The BAC marks a major milestone under the new building safety regime which was established in response to the Grenfell Tower tragedy.
It places new legal duties on landlords to actively manage and prove the safety of high-rise residential buildings, particularly in relation to the risk of fire and structural failure.
The certification confirms that Nine Acre Court meets the stringent requirements and is considered safe for occupation. It also provides further assurance to our customers, visitors, and the wider public about the safety of the building.
Click the button below to read the full story.
Important reminder for customers: Fence and gate repairs and maintenance
As part of your tenancy agreement, it’s important to note that repairs and maintenance of fencing and gates fall under your responsibility. Keeping these structures in good condition not only ensures security and privacy but also enhances the overall appearance of your property.
To help you understand more about what repairs are your responsibility during your tenancy, we encourage you to download the Repairs Handbook here:
Let’s Talk Housing: Latest Salford City Radio show out now!
In this special episode,
Liam Turner, our new Chief Executive Officer, discusses our Customer Support services. We introduced a dedicated service last year in response to growing demand to better support our customers with complex needs.
Liam talks about how our dedicated Customer Support Officers aim to provide practical, person-centred support for customers with a range of issues such as hoarding, mental health issues, and difficulty managing their homes, and he shares some real-life examples of the difference they’ve made.
Catch it every Wednesday at 10am on Salford City Radio at 94.4FM or you can also listen on demand on our website.
Reminder: If you have a housing-related question for our CEO Liam Turner to answer over the airwaves, then please submit it by clicking the button below:
Sky Gardening Challenge Competition
Join the National Trust’s Sky Gardening competition!
You can share your gardening story for a chance to win £200 worth of gardening prizes and more. The competition is now open, and it’s a great way to inspire others and share your gardening experience.
Click the button below for all the details.
Young voices go for gold in Olympic podcast
A group of ambitious young people from Salford have been taking to the airwaves thanks to a helping hand from housing partners across Greater Manchester.
Click the button below to read the full story.
Funding boost to make homes greener and cheaper to run
Great Big Green Week (7-15 June) from The Climate Coalition is a national celebration of community action to tackle climate change and care for our environment, and we’re proud to share some exciting news that’s helping us do just that!
We’ve recently secured £364,000 in grant funding to help us deliver a range of energy efficiency measures to 50 homes across Salford, including the installation of air source heat pumps, making homes warmer, greener, and more affordable to run.
It’s a huge step forward in our journey towards net zero, and reflects our commitment to improving lives and protecting the planet.
Read more about this funding and what it means for our communities:
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