Salix Homes Newsletter
October 2024
Welcome to the October 2024 edition of our customer newsletter, aiming to keep you updated with the latest news from Salix Homes.
In this edition:
• Do you know someone who is state pension age?
• ‘Let’s Talk Housing’ – Send us your questions
• Our Annual Review for 2023/24 is out now
• Big thank you to our customers
• Local cheerleading group scores big from Springboard Community Fund
Do you know someone who is state pension age?
Did you know that over 38,000 people in Greater Manchester are missing out on the Pension Credit they are entitled to?
1 in 4 people of State Pension age can claim Pension Credit, but many are not taking advantage of this valuable benefit.
Pension Credit provides vital financial support for individuals over the State Pension age with a low income, including extra help with housing costs. What’s more, Pension Credit can open doors to other benefits such as council tax reductions, help with heating bills, the Winter Fuel Payment, and even a free TV licence for those aged 75 or older.
We encourage you to take a moment to check if you, or someone you know, might be eligible for Pension Credit. It’s not just about claiming what you’re entitled to, but also ensuring that those who may benefit from this support are aware of it.
In Greater Manchester, the average Pension Credit claim amounts to £3,400 a year – a sum that could make a real difference in people’s lives.
For more information and to find out if you are eligible for Pension Credit, click the button below.
‘Let’s Talk Housing’ – Send us your questions
Our ‘Let’s Talk Housing’ radio show on Salford City Radio is on every Wednesday at 10am.
If you’ve got a question you’d like our CEO Sue Sutton to answer over the airwaves, please email us at marketing@salixhomes.co.uk.
Ask us anything about housing or communities in Salford – we’ll answer as many questions as we can on our Salford City Radio show.
Don’t forget, you can also listen on demand or send your questions through our website.
Our Annual Review for 2023/24 is out now
We’re excited to share our latest annual review with you.
Every year, we publish a review sharing our successes and achievements over the past 12 months, explaining how we’ve responded to the challenges we’ve faced, and setting out our key priorities for the future.
We’re about so much more than just providing homes; we deliver services to improve lives and enhance communities, as well as provide support to help our customers to live, grow, and thrive.
Here’s just some of the 2023/24 highlights:
• Invested £13.55 million improving homes.
• Reintroduced Working in Neighbourhood (WIN) Days in a bid to get to know our customers and communities better.
• Opened Greenhaus, bringing 96 highly sustainable, affordable homes to Salford.
• Given out £50,000 through our Customer Support Fund, helping 244 customers.
Big thank you to our customers
We are excited to announce that Salix Homes has once again been recognised for our outstanding customer service by achieving the Institute of Customer Service (ICS) national ServiceMark accreditation for the third time!
We want to express our thanks to our customers for taking part in the ICS survey. Your feedback is invaluable to us, and we truly appreciate your input in helping us improve our services.
Thank you for being a part of our journey towards excellence in customer service.
If you’d like to find out more about the ICS accreditation, click the button below.
Local cheerleading group scores big from Springboard Community Fund
Salford’s own community cheerleading and dance club, Red Hot Flames, has received a much-needed boost of over £1000 thanks to our Springboard Community Fund.
The funding helped ensure 60 of the club’s athletes could step out in style with new training kits as they headed to an international competition in Orlando, Florida. Founded in 1996 by Suzanne Roberts, a former cheerleader for the Manchester Giants, Red Hot Flames has become a beloved part of the Salford community.
Suzanne, who was once both a gymnast and cheerleader herself, wanted to pass on her passion for the sport to younger generations, giving them a platform to learn, grow, and succeed. The club offers a variety of classes including Pom Dance, Cheerleading, Gymnastics, Jazz, and Kick, for athletes as young as three years old.
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