Grey Friar Court and White Friar Court Improvements

Information for customers


At Salix Homes, we are committed to ensuring that customers live in homes that are not only comfortable and safe but also environmentally responsible. We are excited to share with you our plans to improve Grey Friar Court and White Friar Court, aimed at achieving these goals and more.

Here, you’ll find details about the planned upgrades, the benefits they bring, and what to expect during the process.

We understand that improvements can be accompanied by temporary disruptions, but we want to assure you that your comfort and satisfaction are our top priorities.

We’re here to guide you every step of the way and make your home a better place to live.

Thank you for being part of this exciting transformation.

What improvements are we making?

The planned improvement work includes external wall and roof insulation, new windows and ventilation; while the façade and balconies will be completely rendered and transformed.

An eco-friendly ground source heating system will also be installed, which, combined with the external insulation will improve the thermal efficiency of the building and help reduce energy bills.

The state-of-the-art heating system works by harnessing the natural heat from the ground, rather than burning fuel to generate heat.

Click the artist’s impression below to see a larger image (3MB) of the planned improvements.

Other plans and drawings are also available to view in the downloads section.

Artist's Impression of improvement works at Grey Friar Court and White Friar Court

Why are we making these improvements?

Being a responsible landlord means staying aligned with changing standards and needs. The Government has introduced carbon emissions reduction targets for housing associations, which includes us. Our focus is to enhance the energy efficiency of our homes, making them not only more sustainable but also cost-effective for you.

Benefits of these improvements and changes

Our package of improvements has been designed to improve your home. Upon completion, you can expect homes that are not only cosier and more comfortable, but also energy efficient. These enhancements will not only keep you warm but also potentially lower your energy bills and reduce carbon emissions.

Understanding condensation, damp, and mould

At Salix Homes, we take the condition of our homes very seriously and we are committed to making sure you have a healthy home, free from damp, mould and condensation.

As part of our commitment to your well-being and to prevent condensation, damp, and mould, we are also taking the following steps as part of this planned project:

• Replacing kitchen fan: We will be replacing your kitchen fan to ensure efficient air extraction, which is essential for maintaining a mould-free environment.

• Internal door gaps: To facilitate proper airflow between rooms, we will ensure that there is a 1cm gap under each of your internal doors. If the gap is insufficient, we will shave off a small portion from the bottom to meet the recommended gap.

More information


Your key contacts

Contact information throughout the works

Key contacts

Ground Source Heat Pump (GSHP) information

Information and FAQs about the new Ground Source Heat Pump system being installed

GSHP information

Your home improvement journey

We want to ensure you have all the information you need and be transparent about potential disruptions that may arise during these improvements.

Please check the current timetable for specific details about each planned improvement and its associated disruption period.

Current Project Timetable