Our Annual Review for 2024/25 is out now

It’s been another busy year for Salix Homes, and you can read all about it in our latest Annual Review for 2024/25. 

Every year, we publish a review sharing our successes and achievements over the past 12 months, explaining how we’ve responded to the challenges we’ve faced, and setting out our key priorities for the future.  

The past year has been one of significant milestones and transitions for Salix Homes, as we marked ten years since becoming a stand-alone housing association. In summer 2024, we also became one of the first housing providers in the country to achieve the highest possible C1 Consumer grading from the Regulator of Social Housing. 

It was also a year of leadership change, with Sue Sutton stepping down as Chief Executive after many years of dedicated service. Liam Turner has taken up the role of CEO and remains committed to ensuring our customers are listened to and supported, our homes are safe and sustainable, our colleagues are valued and empowered, and our communities are connected and thriving. 

At Salix Homes, our customers are at the heart of everything we do. We’re also committed to making a positive impact in the communities we work in that goes beyond providing homes and services. We aim to make sure everything we do creates added social value. Whether it’s the environment, local economy, employment or building and improving homes, our Annual Review shines a spotlight on just some of the ways we’ve been making a difference. 

The past year has not been without its challenges, for both the housing sector and our organisation, but we’re proud to report another year of strong progress and growth, strengthening our relationship with customers and improving homes and communities across Salford. 

Here’s just some of the highlights: 

• Invested £11.6 million in improving homes 

• Built, acquired or have in development 46 new homes 

• Carried out 32,830 repairs  

• Launch our new and improved repairs service 

• Achieved the Institute of Customer Service (ICS) national ServiceMark accreditation for the third time 

• Became a founder patron of the new Salford Youth Zone 

• Let 133 homes to people who were previously homeless 

• Helped customers to claim additional benefits worth £121,872 

• Launched our new Customer Support service to provide additional support for customers with complex needs 

• Cleared 270 tonnes of fly-tipping from our neighbourhoods 

• Invested £33,000 through our Springboard community grant programme 

 Read our Annual Review for 2024/25: www.salixhomes.co.uk/annual-review