The Salix Way
Our Corporate Plan 2026-2029
Making a real difference to people’s lives
The Salix Way sets out our ambitions for the next three years, as we continue our journey to deliver safe, sustainable and high-quality homes and services that make a real difference to people’s lives.
It’s more than a plan – it captures the way we do things at Salix Homes. The Salix Way is built into how we work, how we make decisions, and how we deliver for our customers, colleagues and communities every day.
Read our Corporate Plan in full.
The plan is also available in an easy-read format, and as an accessible version.
Our Vision
Salix Homes will provide more than good quality, affordable homes, it will support our customers and colleagues to achieve their potential, ensuring everything we do as an organisation will be for the benefit of our communities.
This is The Salix Way.
Our ambition for Customers
Our customers receive great customer service and value and trust Salix Homes as their landlord.
We want every customer to feel valued, supported and confident in the services we provide. That means delivering high-quality, accessible services that meet people’s needs and reflect what matters most to them.
Our ambition for Colleagues
We have skilled, talented, and engaged colleagues, in an environment that enables and supports them to provide great customer service.
We want every colleague to feel valued, supported and confident in their role, so they can deliver their best every day. That means creating a workplace where people are empowered, respected and able to thrive.
Our ambition for Homes
Our customers live in warm, safe, and well-maintained homes.
We want to continue to deliver high-quality homes that are safe, affordable, and energy-sustainable for all our customers. We are committed to meeting the needs of both current and future customers, ensuring we continue to maintain our existing homes, whilst also developing new homes that are built for the future.
Our ambition for Communities
Our customers live in well-maintained neighbourhoods and play an active role in making their communities better places to live.
We want our neighbourhoods to be places where people feel safe, connected and proud to live. That means working closely with customers to support vibrant, inclusive communities that reflect the needs and aspirations of everyone who lives there.
Our ambition for Business
We have an efficient, resilient, and well-managed organisation.
We want our business to be agile today and fit for the future, ensuring we stay efficient, well-governed and economically stable. We want to embrace new technology to ensure we can grow our business and keep it safe. We are committed to supporting our teams to deliver high quality services and provide value for money for all of our customers.
Living The Salix Way
By listening to our customers, working closely with our partners, and investing in our people, we believe Salix Homes is well placed to face the future. This is our way of making it happen - this is The Salix Way.
Take a closer lookSalix Homes in numbers
Since becoming a stand-alone housing association in 2015, we're continuing to deliver on our promise to improve homes, communities and housing services across Salford.
Read more in our Corporate Plan£235m
invested building new homes and improving existing homes
251,076
repairs carried out
560
new homes built, with 169 more on site or planned
£8.9m
secured in grant funding for high-rise cladding remediation work
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