Salix Homes Newsletter
December 2025
Welcome to the December 2025 edition of our customer newsletter, aiming to keep you updated with the latest news from Salix Homes.
In this edition:
• A Christmas message to our customers
• Winter Support – Your guide to staying warm, safe and well
• Protect your home this Christmas
• Join the fight agaist male suicide: Become a Manbassador
• Reminder: Join the Salford Red Devils Foundation’s Health and Wellbeing programme
• Reminder: It’s now easier to report loan sharks!
• Free SIM cards
• Message to high-rise customers
• Christmas on a budget
A Christmas message to our customers
As the festive season gets closer, we want to say thank you for being part of our community. We look forward to supporting you in 2026 and beyond.
Our reception at Diamond House will be closed on Thursday 25 December and re-open on Friday 2 January.
Our Customer Service Centre is available for a restricted service between the hours of 8am and 9pm on 29, 30 and 31 December.
If you need to report a repair, damp or mould issue, or anything that could affect your home or health, don’t hesitate to get in touch with us directly so we can help as soon as possible:
Log on or sign up to MySalix to report and track repairs.
Or call our Contact Centre on 0800 218 2000.
With MySalix, you can also:
- Pay your rent
- Check your balance and download statements
- Track progress on requests
Wishing you a very Merry Christmas and a Happy New Year!
Winter Support – Your guide to staying warm, safe and well this winter
We’ve put together a simple Winter Support Guide to help you look after yourself and your home during the colder months. It includes tips on keeping warm, saving energy, staying safe and well, and knowing who to contact if you need support.
The guide is designed especially for our customers and is free to use. You can read it online and you will receive a printed copy in the post soon. When your guide arrives in the post, you will also receive information on Awaab’s Law, Damp and Mould, Cost of Living Support and a Christmas Card.
We hope you find it helpful and that it gives you a bit more peace of mind this winter.
Read the online version by clicking the button below.
Protect your home this Christmas
Christmas is a special time, but accidents can happen – from lost keys to stolen gifts. With contents insurance from just 73p a week, you can protect your home and belongings with no excess to pay if you need to make a claim.
Don’t wait – get peace of mind this Christmas.
Sign up for contents insurance by clicking the button below.
Join the fight against male suicide: Become a Manbassador
As we approach Christmas, let’s take a moment to acknowledge an important issue that affects many men in our communities. Suicide remains the biggest killer of men under 50* in the UK, and it’s time for us to come together to make a difference.
As a Manbassador, a business could play a vital role in promoting mental health awareness. We provide everything you need to get started, including:
• Free promotional materials
• Free training to help you have open conversations
• Publicity on Salix Homes channels
• Recognition for adding social value
If you or someone you know has a business in Salford and would like to join the Salford Manbassadors network to help create a supportive environment for men to talk about mental health, find out how to become a Salford Manbassador.
Additionally, if you need support from the Manbassadors service, visit our Salford Manbassadors support page on our website.
*Statistics taken from Anxious Minds website.
Reminder: Join the Salford Red Devils Foundation’s Health and Wellbeing programme
Salford Red Devils Foundation Manbassadors group sessions take place every Wednesday.
The Foundation is delivering a health and wellbeing programme for local men, focusing on positive mental wellbeing, physical fitness and healthy eating.
If you would like to join the group, please click the button below.
Reminder: It’s now easier to report loan sharks!
Stop Loan Sharks England recently launched a WhatsApp service to help people who loan sharks have targeted. You can now easily report illegal lending or get support through WhatsApp.
This new service is another option alongside their 24/7 helpline, email, website contact form, and Live Chat.
Available Monday to Friday, from 9am to 5pm. Just message 07700 102773 and an officer will respond during those hours. Your messages are private, and the Stop Loan Sharks logo won’t show up on your screen.
If you or someone you know needs help, don’t hesitate to reach out.
Free SIM cards
We want to help you stay in touch with friends, family, essential services and of course us over the festive season and all year round. We know it can be a bit pricey topping up your phone, especially at the moment, but we’re always here to help!
That’s why we’re part of the National Databank Scheme and can give you free sim cards (if you’re eligible) that are already loaded with data!
To request your free sim card, email customer.engagement@salixhomes.co.uk before Wednesday 24 December 2025.
Message to high-rise customers
We would like to remind all high-rise tenants of the parking regulations regarding disabled parking bays. If you have a blue disabled parking badge, please ensure it is displayed in your vehicle while parked in these designated areas.
For those who do not possess a blue badge, we kindly ask that you refrain from parking in the disabled bays to keep them available for those who need them.
Thank you for your cooperation.
Christmas on a budget
Christmas is a great time of the year, filled with happiness and celebration. However, it can also be a time of financial stress and strain, especially if you’re on a tight budget.
But don’t worry, it’s possible to have a memorable Christmas without breaking the bank.
Here are some practical tips and ideas to help you do Christmas on a budget and enjoy the festive season without worrying about money.
Get involved
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