Get involved

We want to hear what you’ve got to say – help us make services we can all be proud of

Our customers are at the heart of everything we do at Salix Homes. We’re passionate about ensuring your voices are heard and providing opportunities for you to help shape and improve our services.

There are loads of different ways to get involved in your housing service and help make a difference to your community. Getting involved can be anything from completing a short survey about a service you’ve received, to joining a dedicated customer group or committee.

Why get involved?

It’s pretty simple really – if you like what we do, let us know and we’ll keep on doing it.

If you don’t think we’re quite up to scratch, that’s ok – tell us and we can change things and make improvements.

By working together, we can make a difference to our homes, to our communities and to the lives of our customers.

What’s in it for me?

It’s your opportunity to have your say about how we deliver our services, so that we can make improvements that benefit all our customers.

But of course, if you’re giving us your time and expertise, we want to make it worth your while too.

Looking to develop your CV? You’ll have the opportunity to meet new people, experience new things, expand your knowledge and improve your confidence.

Want to boost your income? We do offer several opportunities where you’ll be paid for your efforts. Our Customer Committee for example are paid a salary in line with our Board members.

Join us

Contact our Customer Engagement Team if you're interested in joining in!

Email our Customer Engagement Team

Our Customer Engagement Strategy

How we ensure our customers have a voice, to shape and influence our services and homes

Read more

Check out our menu of engagement to find out about all the different ways you can get involved:

Formal Participation

Be involved at the heart of Salix Homes
Actively engage with Salix Homes at a strategic level, influence decision-making processes and service delivery, if you can dedicate consistent time on a regular basis.

Find out more

Involved Participation

Influence and shape services
If you’re passionate about your local community or specific services and can commit to involvement on a less regular basis.

Find out more

Active Participation

Share your insights
For customers with valuable insights but limited time availability, there are opportunities to participate on an ad-hoc basis.

Find out more

Informed Participation

Stay updated
Stay informed about Salix Homes’ policies, events, and services that may impact you.

Find out more
Customer groups and customer involvement at Salix Homes

Customer Groups

Salix Homes residents overseeing and helping improve our services

Find out more
Salix Homes Customer Committee, a group of men and women sat together

Customer Committee

The customers monitoring and improving the way Salix Homes operates

Find out more
Two young people smiling

What's new for 2026

Youth Panel - Coming Soon

We’re setting up a brand new Youth Panel to hear from our younger customers.

This group will help us understand:
• What matters most to younger people
• How you want us to communicate with you
• How we can improve the information and services we provide

If you’re a young person living in a Salix Homes property and would like to share your ideas, we’d love to hear from you.

Get in touch

After seeing Salix Homes advertise the Customer Committee, I just knew I had to apply.

I have a passion for volunteering and helping people, but after all the help and support I received during a difficult time I wanted to do something to give back. I’m honoured to be able to the eyes and voice for my local community.

Rashidah Owoseni, Customer Committee member

Community funding

Community funding

Helping everyone in our neighbourhoods to live, grow and thrive together

Community funding
About us

About us

Who we are and what we do at Salix Homes

About us
Careers

Careers

Looking for a rewarding career to make a difference to people’s lives? You’re in the right place...

Careers