High-rise living forum

Residents can join our high-rise living forum to represent their block. The forum:

• gives our customers a voice

• makes sure we meet the needs and expectations of people living in our high-rise buildings

We know living in a high-rise block can be very different from living in a house. We want to make sure we are doing all we can to:

• understand your specific needs

• keep you updated about improvements and service deliveries

• share your ideas with other residents

You can download the latest forum briefings and questions and answers at the bottom of the page.

If you want to join the forum and represent your neighbours in your block, either:

• email our customer engagement team 
• call 0800 210 2000