Door safety checks

As part of our commitment to keep your home and your building safe, we ask customers to complete a safety check of their front doors.

These checks don’t need any prior technical knowledge or specialist tools and will take no longer than 10 minutes to complete.

After carrying out the check, you can fill in your form online.

If you report any defects or damage, you will be contacted by a member of our team to investigate further.

If you have any questions or require any additional support, please email firesafety@salixhomes.co.uk or call 0800 218 2000 to arrange for a Property Safety Officer to attend your home.

Door safety check

Complete your questionnaire online.

Fill in your form

Step-by-step instructions

  1. Open the door
  2. Check there are three (3) hinges connecting your door to the door frame at the top, middle and bottom.

Check there are three hinges, at the top, middle and bottom

  1. Open the door
  2. Check each hinge has no screws missing

Check each hinge has no screw missing

  1. Open your flat entrance door wide enough to walk through
  2. Let your door go
  3. Your door should shut by itself and tightly into the frame

You may have one of the two types of door closers below.

Door closers should never be disconnected or stopped from closing the door.

Check the door closing device shuts the door by itself
Check door closing devices are not broken or disconnected

  1. Check any glass in the door is in good condition, with no cracks, and fitted tightly

Smashed or cracked glass needs to be reported.

Check any glass in the door is not broken
Check any glass in the door is not cracked

  1. Ensure outer flap closes against the letterbox
  2. Check the brushes behind the flap are not missing (there should be a top and bottom set of brushes) and are undamaged

Check the letterbox plate has a flap
Check the brushes are not damaged or missing

  1. Open door and identify strips (they will either be fitted to the door or the frame, not both)
  2. Check none of the strips are missing
  3. Check none of the strips or brushes are damaged
  4. Check none of the strips have been painted over

The strip can be either in the door or in the door frame.

Any missing or damaged seals must be reported.

Check the door strips are fitted
Check the door strips are not missing or damaged

Any damage to the door, any of its attachments or the frame must be reported.

Check there is no other damage to the door

The gaps all around the door should be less than 4mm. If the gap is bigger than this, it must be reported.

Check there there are no gaps greater than 4mm between the door and frame

High-rise and communal living safety

High-rise and communal living safety

Safety standards and information for customers in our high-rise blocks, or communal buildings

High-rise and communal living safety
Safety in your home

Safety in your home

Safety in our buildings and reporting concerns

Safety in your home
How we can help you

How we can help you

An extra helping hand to our customers and local communities

How we can help you