Keeping up with your rent payments is really important. You can choose from a range of ways to pay, or set up automatic payments so you’re always up to date.
You’ll need your Rent Payment Card for some of these options, which has your reference number on it.
If you’ve lost or damaged your Rent Payment Card, please call us on 0800 218 2000 so we can send you a new one.
Ways you can pay
The easiest way to stay on top of your rent is to set up a Direct Debit with us. Your bank pays the rent every month on the same day once your Direct Debit is set up.
To set up your direct debit, log in to MySalix and go to Payments and accounts > Make a payment. You’ll need your 19-digit payment reference number, which you can find on your Rent Payment Card.
You can make one-off rent payments by debit or credit card through Allpay, a secure payment site.
You’ll also need your 19-digit payment reference number, which you can find on your Rent Payment Card.
The Allpay app lets you make a payment through your mobile device with your debit or credit card. You can make a payment any time you like, easily and securely.
You’ll need your 19-digit payment reference number which you can find on your Rent Payment Card or in MySalix, under ‘Payments and accounts’
To download the Allpay app, visit your usual app store:
You can set up an automatic standing order payment from your bank account, which lets you control how much goes out and when. You need to set this up with your bank.
You’ll also need our account details for the payment to go to:
- Bank: Natwest
- Sort Code: 01-10-01
- Account Number: 67740588
- Payment ref: Your 8 digit account number which can be found on your account details
Your rent can be taken automatically from your debit card each month.
Call us on 0800 218 2000 to set this up. If we cannot take the payment any particular month, there is no charge, but you will need to make a manual payment for the month that has been missed to avoid arrears.
You can pay with cash or a debit or credit card at any Post Office, PayPoint or Payzone location in Salford or elsewhere. You’ll also need your Rent Payment Card.
Struggling with money?
We can help.
If ever you struggle with paying your rent, please don’t suffer in silence. Our dedicated Income Management Team can give you guidance and support.
We’re also working closely with our partners and support organisations across Salford to give you the help you need.
Call 0800 218 2000 or send us an email.
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