Salford flood information

While we've made a range of improvements to better protect properties against flooding, it's possible that a flood could affect us all at any time of the year.

We'd urge all customers who have been affected by floods in the past, and those who live close to the River Irwell to:

  • Sign up for flood warnings - Floodline Warnings Direct is a free service which sends you a message when flooding is expected and may affect your property. Register by calling the Floodline number on 0345 988 1188 or visit the Environment Agency website
  • Think about insurance - It is important to remember your rent payment does not include any cost for insurance of your personal belongings, furniture, carpets, or household goods. The majority of tenants affected during past floods, did not have contents insurance. We can help provide home contents insurance at an affordable rate, through the Salix Homes scheme. For more information, either fill out a form or email 
  • Visit Salford City Council website - Salford City Council has produced a useful booklet with handy hints and tips to help you prepare for future flooding. Download the floodpack

Top tips for protecting your home

  • Move important items to safety and put flood protection equipment in place when there is a flood warning
  • In the event of a flood, focus on the safety of you and your family. Always listen to the advice of the emergency services and evacuate when told to do so
  • Flood water can rise quickly; stay calm and reassure those around you. Call the emergency services if you are in danger and be prepared to act quickly and get yourself to safety
  • Check in with vulnerable neighbours or relatives

If you have any queries or concerns contact us at or follow us on Facebook and Twtter.