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Stay safe from the scammers

Scammers often take advantage of people's fear, and the coronavirus pandemic provides them with the perfect chance..

Be on your guard

Here are some of the coronavirus-related scams that are in around right now:

  • fake hand sanitiser being sold door to door and online
  • fake covid–19 testing kits being sold door to door and online
  • strangers offering to do shopping errands and failing to return when money to pay has been given upfront
  • people calling at your door claiming to be able to test you for the virus. Virus testing kits are only offered by the NHS and there are no vaccines or cures at this time
  • people calling at your door offering to disinfect your driveway or house
  • potentially unsafe coronavirus health pack and nebulisers offered for sale door to door and online
  • personal protection equipment being offered for sale door to door and online including masks with suggested coronavirus stopping capabilities
  • unsafe vitamins and other medicine with suggested coronavirus protection benefits or cure being offered for sale door to door and online
  • texts or emails saying that you have been fined £30 to £60 for being out of your home more than once a day. Weblinks on these messages connect to websites that steal your personal information or hack into your computer or phone
  • social media posts claiming you can get a free £258 award from the government to help during the coronavirus outbreak just by entering your bank details. Government departments never ask for your bank details in this way. It is a scam designed to trick you out of money
  • fake emails posing as the World Health Organisation and the Centre for Disease Control and Prevention claiming to be able to provide you with a list of coronavirus infected people in your area and the link to the information leads to a malicious website. These emails can trick people into opening malicious attachments or revealing sensitive personal and financial details
  • email messages with instructions of how to obtain free school meal vouchers. These messages are fake and designed to obtain your bank details or hack your computer.

For further advice or to report a scam please contact Citizens Advice online or call their free phone line 0808 223 1133.

Advice from Salford Council

  • before you buy anything online, it’s best to do some research and check reviews to make sure a seller is genuine
  • do not click on unusual weblinks or any that ask you to confirm financial details
  • never sign or agree to anything on the spot
  • check the identity of anyone who comes to your home. Ask for an ID card and look up the company to check it is genuine
  • be wary of special offers or warnings about your home or your health
  • read the small print. Always read documents carefully before you sign them and make sure you fully understand your rights
  • do not give anyone financial information over the phone.
  • if you are unsure, always hang up and call back
  • do not call back unusual phone numbers or ones starting with 00
  • talk to someone you trust for a second opinion
  • trust your instincts. If it sounds too good to be true, it probably is

For more advice, call Citizens Advice on 0808 223 1133. They also have an online scams helper.

Dealing with scams

Visit the Government website for a list of handy tips to avoid the scammers.

GM Police

You can access many GM Police services online at

For emergencies call 999, or 101 if it is less urgent.

You can also connect with the Police on: