Sprinkler systems

Some of our buildings have sprinkler systems installed. Sprinklers are widely recognised as the most effective method for controlling the spread of fire in the early stages.

Sprinklers have been proven to reduce the impact of fire and are a potentially lifesaving tool that bring many benefits.

Cheshill Court and Riverbank Tower

We’re currently working to install new sprinkler systems at two of our buildings, Cheshill Court and Riverbank Tower. Customers living in these buildings have been contacted about the installation works. Copies of the information we’ve sent are available to view or download here:

📄 – Cheshill Court

📄 – Riverbank Tower

 

Myths vs Facts

There are some common misconceptions about sprinklers, so it’s important that these myths are dispelled.

• Myth: In a fire, all the sprinkler heads go off together.
The truth: Only the sprinkler head(s) directly affected by the fire are triggered.

• Myth: Water from the sprinkler causes more damage than the fire.
The truth: Sprinklers attack the fire quickly and directly, so less water is needed. As they also activate the fire alarm, the flow can be quickly turned off when the fire is out.

• Myth: A smoke detector will always provide enough protection.
The truth: Working smoke detectors save lives, but they do nothing to put out a growing fire.

• Myth: Sprinklers go off accidentally.
The truth: A failing sprinkler is extremely rare, with odds as low as 16 million to one.

• Myth: Sprinklers are ugly.
The truth: Modern sprinklers are compact, and, in most buildings, the public is usually unaware
that sprinklers are fitted.

• Myth: Sprinklers cause water damage
The truth: Reports of water damage from fires in buildings with sprinklers are often exaggerated. Only the sprinklers over a fire open. All the others stay shut. A sprinkler opening by accident is almost unheard of.

High rise apartment block

Live in a high-rise building?

During an emergency, such as a fire, the lifts will not be working, which means you must leave the building using the stairs.

If you have any mobility issues, medical conditions or disabilities that may prevent you evacuating your home without assistance, it’s important that you tell us, so we can put the right support in place for you.

Fill in our Evacuating in an Emergency Form
High-rise and communal living safety

High-rise and communal living safety

Safety standards and information for customers in our high-rise blocks, or communal buildings

High-rise and communal living safety
Living in a flat

Living in a flat

Extra information that's useful to know if you live in a flat

Living in a flat
How we can help you

How we can help you

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How we can help you