Smart Thermostats

The devices are used to measure the temperature, airflow and humidity inside your home, and if they detect an issue, they will send us a warning signal directly to let us know. We can then contact you to arrange an inspection to determine if any further action is required to prevent damp, mould and condensation forming in your home.

The devices can also detect any faults with your boiler and will let us know about those too, so we can take action if we need to.

The smart devices will be installed by our partner contractor – Connolly – and customers whose homes have been selected will receive a letter from Connolly to arrange an appointment for installation.

The installation is expected to take around one hour and Connolly will discuss the process with you and explain where the devices will be installed and why.

We’d like to remind you that all Salix Homes representatives and our contractors carry photo identification, and not to let anyone into your home without ID. If you are unsure about a visitor to your home, please call us on 0800 218 2000.

Data Protection is a matter of trust, and your trust is important to us. We respect your privacy and want to reassure you we are committed to handling your data with care and attention to detail. We comply with the UK Data Protection laws and GDPR (General Data Protection Regulation). Read our full data protection and privacy statements.

As this work has funding from the Greater Manchester Combined Authority (GMCA), you can also read the Privacy Notice for the GM Social Housing Quality Fund.

If you have any questions, please don’t hesitate to get in touch. Email us at myhome@salixhomes.co.uk or call us on 0800 218 2000.

You can also find out more about the devices, which are made by Switchee, at www.switchee.com